Located in “Status Description” column in Shiptrack Reports
HUB RECEIPT SCAN
- Received - No Discrepancy
DRIVER LOAD SCAN
- Outbound - No Discrepancy
DELIVERED SCAN
- Package Delivered – Doorstep / Mailroom/Mailbox / Rear/Back Door / Safe location /
Customer House / Neighbour / Receptionist / with Signature
DELIVERY EXCEPTIONS
- Address Problem
- Holiday – Closed
- Business Closed
- Refused by Customer
- Truck Breakdown
- Weather Delay
- Ran out of Time
- Carton left behind
- Third Attempt – Return to FC
- Dispatcher Error
- Missing Cartons
- Package Damaged – Return to FC
- No secure location for delivery
- Inaccessible delivery location