Ordering to Delivery Process:
1. Customer Places Order:
- The process begins when a customer places an order through their chosen shopping platform.
2. Order Confirmation and Processing:
- The shopping platform confirms the order and processes it, generating a notification for our system.
3. Packaging Preparation:
- Our warehouse receives the order details and begins the packaging process, ensuring items are securely packed and ready for shipment.
4. Pickup Request Initiation:
- Upon successful packaging, a pickup request is initiated to schedule the collection of packages from our warehouse.
5. Pickup Confirmation and Scanning:
- As the carrier arrives for pickup, each package is scanned to confirm its inclusion in the shipment.
6. Transfer to Distribution Warehouse:
- Once picked up, packages are transferred to our distribution warehouse for sorting and further processing.
7. Distribution Warehouse Scanning:
- Upon arrival at the distribution warehouse, packages undergo scanning to update their location status in the system. This is where we start having control over the delivery.
8. Routing for Delivery:
- The system routes packages for delivery based on the destination address and preferred carrier routes.
9. Delivery Confirmation and Scanning:
- As packages are delivered to customers, each delivery is confirmed and scanned to update the delivery status.
10. Customer Receives Order:
- The customer receives the order, and the delivery process is complete.
This comprehensive process incorporates scanning at key points to maintain real-time visibility and tracking of each package. It ensures a smooth flow from order placement to delivery, enhancing efficiency and transparency throughout the entire journey.