We should never promise a delivery date to the customer, no exceptions, no matter how urgent the delivery is or no matter how irate the customer gets. We should not confirm a delivery date to the customer. It just doesn't work that way.
We should never promise a delivery date to the customer, no exceptions, no matter how urgent the delivery is or no matter how irate the customer gets. We should not confirm a delivery date to the customer. It just doesn't work that way.